Not sure how well this will be received by the masses but here it is!
"Apple today sent out the big guns (read: Steve Jobs) to disarm the potential PR disaster that is the iPhone 4′s highly publicized PR issues. It held a special press event, possibly the only one it’s ever had that hasn’t been a product announcement, to address the rising number of concerns and complaints, which culminated in Consumer Reports’ removal of its buy recommendation for the iPhone 4."
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